Course Code ICT20115

The mission of Diversity Skills Training is to be a leading academic institute in Australia by providing students with high quality education designed to meet their vocational goals in an efficient, professional, compliant and safe learning environment.

Diversity Skills Training is a Nationally accredited training provider delivering a wide scope of courses to the diverse community across Australia.

The ethos of Diversity Skills Training is based on proven experience in the training area and an understanding of local cultural diversity. Diversity Skills Training believes in the transfer of knowledge and skills and therefore our vision is to assist all our students in developing themselves both personally and vocationally. Diversity Skills Training believes in a holistic approach to education. It offers students the opportunity to develop their potential in a stimulating educational environment that is warm, friendly, exciting and multicultural and free from discrimination and harassment.

With multi lingual trainers and tutors, Diversity Skills Training will engage and inspire and nurture all training clients to the completion of their qualification.

National Recognised training COLOUR






IT Course – ICT20115

Certificate II in Information, Digital Media and Technology


Information Technology continues to expand globally. Many employers are looking to hire IT trained employees in the next few years as this is a very important skill area. Careers in technology are potentially very lucrative and this is where they begin. This course provides the skills and knowledge for an individual to be competent for a variety of information technology positions including: Helpdesk & Support, Clerical and Administration.


Entry Requirements
There are no formal prerequisites for this qualification, however it is recommended that participants have ACSF Level 2 in learning, numeracy, reading and writing and oral. An initial assessment will be conducted to identify the ACSF level of participants in this course.


8 months
Face to Face classes (10 hours per week).
Students are also required to do 10 hours of self study per week.



CODE                     NAME

BSBWHS201         Contribute to health and safety of self and others
BSBSUS201           Participate in environmentally sustainable work practices
ICTICT201             Use computer operating systems and hardware
ICTICT202             Work and communicate effectively in an ICT environment
ICTICT203             Operate application software packages
ICTICT204             Operate a digital media technology package
ICTWEB201          Use social media tools for collaboration and engagement


ICTICT210              Operate database applications
ICTICT206              Install software applications
ICTSAS207             Protect and secure information assets
ICTSAS202             Apply problem-solving techniques to routine ICT malfunctions
ICTICT205              Design basic organisational documents using computing packages
BSBITU203            Communicate electronically
ICPDMT321           Capture a digital image

National RTO code 91827 NSW | WA | QLD | VIC | NT | ACT | SA

Certificate II in Information, Digital Media and Technology

This course is an ideal introduction to the current workplace for workers returning to employment or senior employees changing careers.


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