This course provides the skills and knowledge for an individual to be competent for a variety of office positions including: Administration, Payroll Officer, Data Entry Operator, Information Desk clerk, Office Management, Receptionist.
This course is designed as a follow up to the Business Certificate II course, or a more advanced introduction into the area of Business operations. This course includes training in MS word software such as MS Word, Excel, Powerpoint and also cover areas of business documents, financial programs, quality management and customer relations. This course serves as an excellent introduction for the certificate IV in Small Business Management course.
|BSBWHS302||Apply knowledge of WHS legislation in the workplace|
|+ 11 ELECTIVE MODULES|
|BSBCMM301||Process customer complaints|
|BSBDIV301||Work effectively with diversity|
|BSBFIA301||Maintain financial records|
|BSBINM301||Organise workplace information|
|BSBITU301||Create and use databases|
|BSBITU302||Create electronic presentations|
|BSBITU303||Design and produce text documents|
|BSBITU305||Conduct online transactions|
|BSBITU306||Design and produce business documents|
|BSBSUS401||Implement & monitor environmentally sustainable work practices|