BSB30115 – Certificate III in Business

Course Code - BSB30115
Career options
- Customer Service worker
- Junior personal assistant
- Office Administrator
- Receptionist
- Retail Woker
Course Duration
- 12 months face to face or online
Course Requirements
- 1 core units and 11 electives
- Classes times advised by email upon enrolment or inquiry.
- Level 3 for Learning, Reading, Writing & Oral
Course Overview

This course provides the skills and knowledge for an individual to be competent for a variety of office positions including: Administration, Payroll Officer, Data Entry Operator, Information Desk clerk, Office Management, Receptionist.

This course is designed as a follow up to the Business Certificate II course, or a more advanced introduction into the area of Business operations. This course includes training in MS word software such as MS Word, Excel, Powerpoint and also cover areas of business documents, financial programs, quality management and customer relations. This course serves as an excellent introduction for the certificate IV in Small Business Management course.

Course Modules
BSBWHS302Apply knowledge of WHS legislation in the workplace
BSBCMM301Process customer complaints
BSBDIV301Work effectively with diversity
BSBFIA301Maintain financial records
BSBINM301Organise workplace information
BSBITU301Create and use databases
BSBITU302Create electronic presentations
BSBITU303Design and produce text documents
BSBITU304Produce spreadsheets
BSBITU305Conduct online transactions
BSBITU306Design and produce business documents
BSBSUS401Implement & monitor environmentally sustainable work practices